Customers are furious.
The plastic bag ban has already caused plenty of frustration among shoppers with stores running out of bags in days, customers have questioning where the money for the durable new bags are going, and extra crate charges being added to the receipts of those that get their shopping delivered.
However, the frustration continues as those customers who use the online delivery service are claiming that they’re ending up with even more packaging than before.
Woolworths and Coles are both being slammed for using high amounts of plastic in their online deliveries, despite customers selecting the bagless ‘Crate to Bench’ option. The outraged have shared picture to social media of their groceries wrapped multiple plastic bags.
Image: Facebook/Jaecinta Peddie
The ‘Crate to Bench’ service was created as an alternative to using the single use bags and costs the customer an extra $3.50 per delivery, however shoppers groceries are still arriving in the same amount of packaging.
“What’s with paying $3.50 for “crate to bench” delivery yet I still got 5 bags????? I don’t want any bags. Hence the point of this whole bag ban!” one Brisbane woman wrote on the Woolworths Facebook page.
Woolworths says that online customers can continue to expect plastic bags being in their ordered.
“We still need to pack certain products, such as produce, chilled and frozen items, into produce or reusable bags due to food safety reasons,” Woolworths said in a statement.
Customers continue to voice their outrage on the Woolworth Facebook page.
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Words by Kate Stevens
Image: Getty